Gold Replaces The $110 Diagnostic.
Two maintenance visits. Priority repair scheduling. The $110 diagnostic waived when you join before the technician arrives. $30 per month, per unit.
A LITTLE CARE.
A LOT OF COMFORT.
- Two maintenance services per year
- Priority repair scheduling
- $110 diagnostic waived when you join before arrival
- 10% off multiple repairs
- 1-year workmanship warranty on repairs and installations
- $80 toward a new system for each consecutive membership year
- No added night or weekend fee
No payment on the signup form. Standard Gold can be canceled anytime. Maintenance visits are excluded from the workmanship warranty.
A PLAN.
NO GUESSWORK.
Billing, enrollment, visits, and the difference between standard and promotional terms.
I'm on a Gold plan. Do you charge extra for nights or weekends?
No. Gold members pay no added fee for nights or weekends. You'll always get a flat-rate quote before any work starts. Call (602) 586-6001 anytime.
How do I get service on a weekend or after hours as a member?
Call (602) 586-6001 and tell us you're on the plan. We're open 24/7, and members get priority repair scheduling.
Does Gold really replace the $110 diagnostic?
Yes. New customers who join Gold at $30/mo per unit before the tech arrives replace the $110 diagnostic — the fee is waived for Gold members. (Separately: if you approve a repair without membership, the diagnostic can also be waived when the repair is approved.)
Can I cancel anytime?
Yes. Call or email us and we’ll stop the plan — no long-term contract. Benefits apply while the membership is active.
How does billing work?
Billing is monthly per unit and starts once you’re enrolled. A dispatcher confirms the plan and unit count on your signup call before the first charge. No payment today on the signup form.
When is my first maintenance visit?
We schedule it on the signup call. Most first visits land within two weeks, based on your availability and the season.
What if I have more than one system?
The monthly price is per unit. Tell us how many systems you have on the signup form and we’ll confirm the total on the call.
Why not just pay the diagnostic once?
You can — the $110 diagnostic is still available, and it’s waived when you approve the repair. Gold is the recurring membership path: replace that fee now and keep two maintenance visits per year so the next issue gets caught early.
CLEAR PRICING.
CLEAR COVERAGE.
Current terms, explained in one place. Read the complete terms ↗
What does a diagnostic visit cost?
The diagnostic / service-call fee is $110. It is waived when you approve the repair. Gold members have it waived; join before the technician arrives. Platinum includes no diagnostic charge. Silver has a discounted diagnostic; ask the team for the amount. If you decline a repair without an applicable membership benefit, the $110 diagnostic applies.
Is there an extra charge at night or on weekends?
Gold members and new customers pay no added night or weekend fee. Other customers should ask about night and weekend pricing when they call. You receive an upfront flat-rate quote before work, and work begins only with your approval.
What does the warranty cover?
Repairs and installations carry a 1-year warranty on our workmanship, or 2 years for Platinum members. Maintenance visits are excluded. Manufacturer warranties on equipment are separate and follow the manufacturer’s terms. Contact us to request warranty service and review the applicable coverage before approving work.
How do discounts work?
Military, police, and first responders receive 10% off every service call. Gold and Platinum include 10% off multiple repairs. Ask the team to confirm eligibility and how any discounts apply to your quote; combined-discount terms are not specified.
Is an online request a confirmed appointment?
No. The team confirms your appointment and arrival estimate. Same-day service is typically within 2–4 hours when capacity allows, but timing is not guaranteed. Call for urgent no-cool or no-heat situations.
DETAILS THAT MATTER.
Join Gold before the tech arrives and the diagnostic fee is waived. Recurring membership covers bi-annual inspections, priority scheduling, and a 1-year warranty — so you stay ahead of the next breakdown.
No payment today. A dispatcher confirms your plan and unit count. Cancel anytime.
One recurring plan per unit. Built for Valley homeowners who want the diagnostic handled and maintenance on the calendar.
Join before the tech arrives and Gold replaces the $110 diagnostic fee for members.
Already booking a repair? Enroll in Gold first so the diagnostic is replaced — then we finish the visit as a member.
Tap Join Gold, share your name, phone, address, and how many units you have. No payment on the form.
We call to confirm the plan, unit count, and timing — usually within 2 business hours.
Gold replaces the $110 diagnostic. Maintenance stays on the calendar so you stay ahead of the next failure.
Most Valley homeowners pick Gold to replace the $110 diagnostic. Silver and Platinum stay available if you want a lighter or fuller plan.
Already booking a repair? Join Gold before the tech arrives and replace the $110 diagnostic.